Frequently Asked Questions
How often do you restock?
Certain items restock if the manufacturer makes the styles again. Unfortunately we have no say so over which styles are made by them. We recommend signing up to receive an email if the item comes back in stock in your size if the product is no longer showing online it’s a high probability the item will no longer be restocked in the future.
Can I add an item to my order after it is placed?
Yes. Within the first 30 minutes after the order is made only items can be added. No other information like name, address or payment method, delivery notes, can be changed after the initial purchase. After 30 minutes the order will be filled as is was placed at the initial time of purchase.
Can my order be canceled after it is placed?
Yes. Within the first 30 minutes after the order is made only items can be removed or changed or completely canceled. No other information like name, address or payment method, delivery notes, can be changed after the initial purchase. After 30 minutes the order will be filled as is was placed at the initial time of purchase.
Can I exchange my size?
Yes. If you’d like to change the size of an item, it’s recommended to order the correct size so it does not sell out. Following our Return Policy, once we receive and process the return we will issue you a online credit.
Do I need a dancing background?
Actually, contrary to popular belief, you do not need any experience dancing. Beginner classes are fun and informational, allowing you to transition at your own pace.
I have no upper body strength. Will that be a problem?
There is no strength requirement. You will build strength over time like any other physical activity, yet in the most exciting way.
What do I wear?
All classes encourage you to dress comfortably. Keep in mind that exposing your arms, legs, stomach and back makes it easier to grip the pole. Fabric will cause you to slip off the pole which can lead to injury.
What do I bring with me?
You should bring a change of clothes. Include shorts, short sleeves, sneakers or heels. If you prefer to be barefoot finger shoes are a great alternative.
How do I stop bruising and chafing?
Both can be caused by a few reasons. The amount of pressure that you put on certain extremities while transitioning between certain positions is the most common reason. Gaining strength and the fluidity of movements can cut down on bruising and chafing.
What do I do if I have slippery hands?
Pole Grip is made for slippery hands.
Alcohol (91% is recommended) and a cotton towel used in combination helps with perspiration, excess oil/lotion or other factors that can cause slippery hands.
How do I clean my pole?
Alcohol and a cotton cloth work best. Clean when you experience build up or slipperiness.
Do I need to sign up for classes or can I just drop in?
There are many popular classes to choose from. It is best to make an appointment. It ensures you get a spot in class. Classes fill up quickly.
What if I show up late for class?
There is a grace period of 15 minutes. You can reschedule 1 time per class. There is no refund due to tardiness.
How do I sign up for a traveling class?
If you’d like a class or party at your home inquire through email@example.com after filling out a the booking form located at the bottom of the page.
What else do I need to know?
No lotion or oil is permitted. It can cause excessive sliding or injury. No or little jewelry should be worn due to risks of being broken, snagged on fabric, or risk of hindering movements.
Is there a changing room?
There is a lavish changing room and storage for your belongings while attending.
Is there a shower?
There is no shower.
How soon in advance should I book my party?
The sooner you make your reservation the better, as we fill up fast. In fact, we can take your reservation up to one year in advance if needed. When you know the date and time you would like to have your party, call us to find out about availability.
Can we video tape our parties?
You are welcome to take still photos. In fact your instructor will pose your group in cute and sexy poses with the poles! We do not allow video, we suggest you use our professional video production company. Your party can be recorded from start to finish. Our professional photography team will compile all the special moments into one incredibly memorable video!
Are the classes and parties coed?
We invite men to pole dance! We are proudly 100% coed! We believe pole fitness is for everyone, male and female, of all ages.